Who we are

Our website address is: https://emeraldclinic.ca.

What personal data we collect and why we collect it

At Emerald Clinic, we respect your privacy. Our privacy policy (“Privacy Policy”) summarizes what personal information we collect, and how we use and disclose this information. This Privacy Policy also describes other important topics relating to your privacy. ​ By choosing to submit personal information to us, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this form or submit any personal information to Emerald Clinic.
What Personal Information Emerald Clinic Collects
 
Personal information is information about an identifiable individual, such as your name, telephone number, or email address (“Personal Information”). We collect Personal Information when you voluntarily provide it through this form, or when you provide it to us through other means. For example, we may collect Personal Information when you:
 
Contact us through e-mail, telephone, mail, or other correspondence; or
Otherwise, provide us with Personal Information.
The Personal Information we may collect may include:
 
When you register for an offer: your first and last name, contact information, such as your address, telephone number, or e-mail address, the name of your organization and position, and your selected home location;
Any other Personal Information that you voluntarily choose to submit to us.
 

How Emerald Clinic Uses and Discloses Personal Information

 
The Personal Information we collect may be used by Emerald Clinic for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. For example, we may use your Personal Information to:
  • Respond to your questions or inquiries;
  • Book your appointment;
  • Supply you with requested information on Emerald Clinic and its services;
  • To carry out any other purpose permitted or required by law.
We may transfer your Personal Information to third-party service providers that assist us with carrying out these purposes. For example, we may use Customer relationship management to operate computer systems on our behalf. ​ We may also use, or disclose your Personal Information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property. Lastly, we may disclose your Personal Information for any other purpose to which you consent. ​ Personal Information collected online may also be combined with information you have provided to Emerald Clinic through other sources such as over the telephone.
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How We Protect Personal Information

The security of your Personal Information is important to us. We protect your Personal Information by maintaining safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. We manage the Personal Information we collect out of Toronto.
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We retain Personal Information that we collect as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We destroy Personal Information when it is no longer needed for the purposes for which it was collected.
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Although we have taken measures to help protect our Site, computer systems and any Personal Information that we have collected, no security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us.

Children and Parents

Emerald Clinic does not knowingly collect Personal Information from children. If a child has already provided us with Personal Information, his or her parent or guardian may contact us for the purpose of deleting this information.

Third Party Websites
The Site may contain links to other third-party websites. These other websites may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any website(s) owned and operated by any such third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.

How to Contact Us
If you have any questions regarding this Privacy Policy, any Personal Information you have submitted to us, or if you would like to:

access Personal Information that you have already provided to us so that you can correct or update it, or request that it be deleted;
request the deletion of Personal Information regarding your minor child; or
report any violation of this Privacy Policy;
Please advise us, or you may otherwise write to us, by contacting our Privacy Officer at info@emeraldclinic.ca.